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FREE DELIVERY SHOWN AT CHECKOUT    -    ELIGIBLE BUNDLE OFFERS APPLY IN CART    -    REVIEW FINAL TOTAL BEFORE PAYMENT FREE DELIVERY SHOWN AT CHECKOUT    -    ELIGIBLE BUNDLE OFFERS APPLY IN CART    -    REVIEW FINAL TOTAL BEFORE PAYMENT FREE DELIVERY SHOWN AT CHECKOUT    -    ELIGIBLE BUNDLE OFFERS APPLY IN CART    -    REVIEW FINAL TOTAL BEFORE PAYMENT FREE DELIVERY SHOWN AT CHECKOUT    -    ELIGIBLE BUNDLE OFFERS APPLY IN CART    -    REVIEW FINAL TOTAL BEFORE PAYMENT FREE DELIVERY SHOWN AT CHECKOUT    -    ELIGIBLE BUNDLE OFFERS APPLY IN CART    -    REVIEW FINAL TOTAL BEFORE PAYMENT FREE DELIVERY SHOWN AT CHECKOUT    -    ELIGIBLE BUNDLE OFFERS APPLY IN CART    -    REVIEW FINAL TOTAL BEFORE PAYMENT
Cloth Aura
Terms & Conditions
Cloth Aura policies and customer support information

Terms & Conditions

Terms & Conditions

Last Updated: 08 September 2026

Welcome to ClothAura. By accessing or using our website, clothaura.shop, or placing an order through our website, you agree to the following Terms & Conditions. Please read these terms carefully before using our website.

1. About ClothAura

ClothAura is an online fashion store offering clothing products including shirts, T-shirts, oversized T-shirts and other fashion essentials.

The information provided on our website is intended to help customers make informed purchasing decisions.

2. Product Information

We make reasonable efforts to display accurate product information, including product images, colours, descriptions, sizes, availability and prices.

Actual product colours may appear slightly different depending on your device or screen settings.

Customers should check the product description, size information and other available details before placing an order.

3. Product Availability

All products are subject to availability.

If a product becomes unavailable after an order is placed, we will contact the customer and provide an appropriate resolution, which may include cancellation and refund where applicable.

4. Pricing

Product prices displayed on our website are the prices applicable at the time of purchase, subject to any clearly stated applicable charges.

We make reasonable efforts to keep product prices and information updated. In case of an obvious pricing or listing error, we may contact the customer before processing the order.

5. Orders

When you place an order, you are responsible for providing accurate information, including your name, phone number, email address and shipping address.

After placing an order, you may receive an order confirmation through the contact details provided by you.

An order confirmation does not necessarily guarantee fulfillment if the product is unavailable or an issue is identified with the order.

6. Payment

ClothAura currently accepts payment methods displayed on the website, including:

UPI
Cash on Delivery (COD)

For COD orders, customers may be required to provide a valid phone number and accurate delivery information.

Payment and order processing may be subject to verification where necessary.

7. Shipping & Delivery

Orders are shipped to the address provided by the customer during checkout.

Delivery timelines may vary depending on the delivery location, product availability, courier services and other circumstances.

For detailed information regarding shipping and delivery, please refer to our Shipping Policy.

8. Cancellation

Customers may request cancellation of an order according to our Cancellation Policy.

Once an order has been shipped or reached a stage where cancellation is no longer possible, cancellation may not be available.

Please refer to our Cancellation Policy for complete details.

9. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Customers should review the applicable return conditions before placing an order.

For any return or refund-related questions, customers can contact our support team.

10. Customer Responsibilities

Customers agree to:

Provide accurate contact and delivery information.
Use the website for lawful purposes.
Not misuse the website or attempt to interfere with its operation.
Not provide false information while placing an order.
Follow the applicable return, cancellation and payment terms.
11. Website Content

The content available on ClothAura, including text, product descriptions, graphics, photographs, logos and website design, may be owned by or licensed to ClothAura unless otherwise stated.

You may not reproduce, copy, modify or use website content for commercial purposes without appropriate permission.

12. Third-Party Services

Our website may use third-party services for functions such as payment processing, shipping, website hosting or other operational purposes.

Use of such services may also be subject to the terms and policies of the respective service providers.

13. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, temporary interruptions may occur due to maintenance, technical issues, network problems or circumstances beyond our reasonable control.

14. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our website, products, services or business practices.

Any updated version will be posted on this page with a revised Last Updated date.

15. Contact Us

If you have any questions regarding these Terms & Conditions, orders or our services, you can contact us:

Business Name: ClothAura
Website: clothaura.shop
Business Address: 99, 1st Floor, Bhagyodaya Industries, New Ring Road, Surat – 395006, Gujarat, India
Email: Support@clothaura.com
Phone: +91 74287 30894
Support Hours: 9:00 AM to 6:00 PM, All Days

By using clothaura.shop or placing an order, you acknowledge that you have read and understood these Terms & Conditions.

Last updated: 08 Sep 2026. For order-specific help, use the Contact Us page and include your order or transaction reference.